> For the complete documentation index, see [llms.txt](https://docs.jedidesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jedidesk.com/english/jedidesk-setup/setting-the-companys-business-hours.md). # Setting the company's business hours In the **Settings ->** [**Company**](https://app.jedidesk.com/settings-company) tab, activate the block with the schedule, specify the working days and time:

*** Add the message that the client receives when contacting outside of business hours and click the **Save changes** button:

{% hint style="danger" %} **Note:** When the conversation in the chat with the client is finished, click on **Close the dialog** button in the upper right corner. If the manager does not close the dialogue, your customers will not receive messages about the company's non-working hours. {% endhint %} Customers receive this message in the following cases: * At the first request (starting a bot, chat) during non-working hours. * If the previous appeal was processed and closed by the manager using **Close the dialog** button. (that is, the dialogue is considered inactive, not accepted at the time of the client's contact) and the client contacts you during non-working hours. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.jedidesk.com/english/jedidesk-setup/setting-the-companys-business-hours.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.