6 steps to start the #jedidesk support system
Not sure where to start on #jedidesk? Let's take a look at the 6 main steps to start a support system
Last updated
Not sure where to start on #jedidesk? Let's take a look at the 6 main steps to start a support system
Last updated
In the Settings -> Integration -> tab, create a widget to place on your site.
Many settings are available here - from widget design to multilingualism.
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If you have assistants, you can always add* them to #jedidesk!
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*The number of managers depends on the you have chosen.
Stay up to date with new requests without logging into the #jedidesk service.
Receive notifications and communicate with customers directly through the Telegram bot!
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To increase the number of channels for requests, you can connect* Telegram and Viber chatbots.
Increase the efficiency of managers, save time and effort - add answer templates for the chat, a knowledge base with answers to common questions, or connect JediDesk AI:
Click Answer dialog and start processing your customers' requests!
The following functionality is available here:
listening to voice messages
sending media files
emoji
text formatting in bold, italics, strikethrough
filling out the client's card: notes, tags, etc
change of manager
block user
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*Connection of chatbots depends on the you have chosen.
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After creating the widget and chatbots, you will receive requests in the tab.