> For the complete documentation index, see [llms.txt](https://docs.jedidesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jedidesk.com/english/jedidesk-setup/setting-the-dialogue-subjects.md).
# Setting the dialogue subjects
Dialogue subjects help to collect statistics on appeals from your customers. What questions are most often of interest to your customers? What are the most common problems?
In the **Settings ->** [**Company**](https://app.jedidesk.com/settings-company) tab, activate the **Displaying the subject of the dialogue** and **Mandatory indication of the subject of the dialogue** (if every dialog should go to statistics) and click the **Save changes** button:
Activation of dialogue subjects
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In the **Automation ->** [**Subjects**](https://app.jedidesk.com/subjects) tab, click **+ Add subject**, enter the following data and click the **Save changes** button:
1. **The name of the dialogue subject** - is, for example, *Delivery by FedEX*
2. **Sort** - set the order in which the topic is displayed in the general list of topics
3. **Status** - Active or Inactive the display of the subject in the configuration of the dialog card with customers
Adding a dialogue subject
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The option to choose added subjects will appear in the card of each dialogue:
