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  • 👋Welcome to #jedidesk
  • 🚀#jedidesk launch
    • 💻JediDesk App for Windows and MacOS in Chrome Apps
    • 🔔Setting up notifications
    • ✅6 steps to start the #jedidesk support system
    • 📊Analytics
    • 📩Live Chat functionality
  • 🖥️Widget
    • 1️⃣How to create a #jedidesk Widget
    • 2️⃣How to embed a widget on a site
      • How to embed a #jedidesk widget in Horoshop
      • How to embed a #jedidesk widget in CS-CART
      • How to embed a #jedidesk widget in Jimdo
      • How to embed a #jedidesk widget in Magento
      • How to embed a #jedidesk widget in MODX
      • How to embed a #jedidesk widget in OPENCART
      • How to embed a #jedidesk widget in PrestaShop
      • How to embed a #jedidesk widget in Recommence
      • How to embed a #jedidesk widget in SitePro
      • How to embed a #jedidesk widget in Strikingly
      • How to embed a #jedidesk widget in WebFlow
      • How to embed a #jedidesk widget in Weblium
      • How to embed a #jedidesk widget in Wix
      • How to embed a #jedidesk widget in WordPress
    • 3️⃣Opening a widget by clicking a button on the site
  • 🤖chatbots
    • 1️⃣How to create a chatbot in Telegram
    • ⏺️Getting a ready-made chatbot token in Telegram
    • 2️⃣How to create a chatbot in Viber
    • ⏺️Getting a ready-made chatbot token in Viber
    • 3️⃣Connecting Instagram Business to #jedidesk
    • 4️⃣Connecting WhatsApp to #jedidesk
  • 💬#Jedidesk setup
    • 1️⃣How to add a manager (operator)
    • ⏺️Setting the distribution of dialogues between managers
    • 2️⃣How to create a Knowledge Base (FAQ)
    • 3️⃣How to make a Newsletter
    • 4️⃣How to create Quick Answers
    • 5️⃣Setting the company's business hours
    • 6️⃣Setting the dialogue subjects
    • 7️⃣Customer custom fields
  • 🤖JEDIDESK AI SETUP
    • 1️⃣How to configure JediDesk AI
    • 2️⃣How to configure Magic Button for JediDesk AI
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  1. chatbots

How to create a chatbot in Telegram

Step-by-step tutorial for creating a chatbot in the Telegram messenger

PreviousOpening a widget by clicking a button on the siteNextGetting a ready-made chatbot token in Telegram

Last updated 1 year ago

Navigation:


1. Creating a chatbot

Start the bot with the /start command (or button) and select the /newbot command:

Note: If you lose access to the phone number you use to create the bot, you will permanently lose access to control the bot via @BotFather without the possibility of recovery.


Give your bot a name and username.

It is important that the username of the bot has the ending Bot or _bot.

What is the difference between a name and a username? The username works as a link to go to the bot.

Note: Unlike the bot name, you will not be able to edit the username in the future!


Next, you will receive an API token:

Click on the text from the API, it will be automatically copied.


2. Chatbot integration with #jedidesk


3. Design of the chatbot: profile picture

Come back to @BotFather and keep filling your bot.

To upload a profile picture to your bot, enter the /setuserpic command.

Select your bot from the list and send the image as a regular photo:

Tip: to preserve aesthetics and proportions, it is advisable to upload images with a 1:1 (square) ratio, as Telegram will crop rectangular images and you may lose part of the composition or the information indicated on the image.


4. Design of the chatbot: bot description

To add a description to your bot, enter the /setabouttext command.

Select your bot from the list and send your text as a regular message:


5. Result

On the #jedidesk service, open the Settings -> tab, paste the copied API token and click Activate:

🤖
1️⃣
Integrations
@BotFather
Creating a chatbot
Chatbot integration with #jedidesk
Design of the chatbot: profile picture
Design of the chatbot: bot description
Result
Launching @BotFather
@BotFather's menu
Creating a chatbot in Telegram
Chatbot integration with #jedidesk
Chatbot avatar settings in Telegram
Setting the description of the chatbot in Telegram
Profile of a finished chatbot in Telegram