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1️⃣How to create a chatbot in Telegram

Step-by-step tutorial for creating a chatbot in the Telegram messenger

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Navigation:

  1. Creating a chatbot

  2. Chatbot integration with #jedidesk

  3. Design of the chatbot: profile picture

  4. Design of the chatbot: bot description

  5. Result

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1. Creating a chatbot

Start the @BotFatherarrow-up-right bot with the /start command (or button) and select the /newbot command:

Launching @BotFather
@BotFather's menu
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Note: If you lose access to the phone number you use to create the bot, you will permanently lose access to control the bot via @BotFather without the possibility of recovery.

Give your bot a name and username.

It is important that the username of the bot has the ending Bot or _bot.

What is the difference between a name and a username? The username works as a link to go to the bot.

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Note: Unlike the bot name, you will not be able to edit the username in the future!

Next, you will receive an API token:

Creating a chatbot in Telegram

Click on the text from the API, it will be automatically copied.

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2. Chatbot integration with #jedidesk

On the #jedidesk service, open the Settings -> Integrationsarrow-up-right tab, paste the copied API token and click Activate:

Chatbot integration with #jedidesk

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3. Design of the chatbot: profile picture

Come back to @BotFather and keep filling your bot.

To upload a profile picture to your bot, enter the /setuserpic command.

Select your bot from the list and send the image as a regular photo:

Chatbot avatar settings in Telegram
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Tip: to preserve aesthetics and proportions, it is advisable to upload images with a 1:1 (square) ratio, as Telegram will crop rectangular images and you may lose part of the composition or the information indicated on the image.

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4. Design of the chatbot: bot description

To add a description to your bot, enter the /setabouttext command.

Select your bot from the list and send your text as a regular message:

Setting the description of the chatbot in Telegram

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5. Result

Profile of a finished chatbot in Telegram
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