> For the complete documentation index, see [llms.txt](https://docs.jedidesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jedidesk.com/english/jedidesk-setup/how-to-create-quick-answers.md).
# How to create Quick Answers
Quick replies are templates that you can send instead of manually writing typical responses for your users (such as a standard greeting or question)
#### Navigation**:**
1. [Create a quick answers for LiveChat](#id-1.-create-a-quick-answers-for-livechat)
2. [Quick reply via Telegram](#id-2.-quick-reply-via-telegram)
***
#### 1. Create a quick answers for LiveChat
In the **Automation** **–>** [**Quick answers**](https://app.jedidesk.com/quick-responses) tab, click the **+ Add the blank** button and fill in the template:
Create a quick answer
* **Code**: add a conditional notation. \
For example, “001” or “hello\_ua / hello\_eng”, etc
* **Text**: fill in your message template.
When you first open a new chat, you will immediately receive an expanded list of quick answers:
List of ready answers
The next time you open a chat or reply to the client, to send a quick answer, write the code of the finished message through the **#** symbol and select the appropriate option.
***
#### 2. Quick reply via Telegram
If it is not possible to go to the #jedidesk service, you can respond to the client through the notification bot.
In the **Settings ->** [**Profile**](https://app.jedidesk.com/settings-profile) tab, you need to enable the notification function, which identifies your profile when you go to the #jedidesk system bot:
Authorization in the Telegram notification bot
When the bot sends notifications, you can reply to them as messages:
