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  • 🤖chatbots
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  • 💬#Jedidesk setup
    • 1️⃣How to add a manager (operator)
    • ⏺️Setting the distribution of dialogues between managers
    • 2️⃣How to create a Knowledge Base (FAQ)
    • 3️⃣How to make a Newsletter
    • 4️⃣How to create Quick Answers
    • 5️⃣Setting the company's business hours
    • 6️⃣Setting the dialogue subjects
    • 7️⃣Customer custom fields
  • 🤖JEDIDESK AI SETUP
    • 1️⃣How to configure JediDesk AI
    • 2️⃣How to configure Magic Button for JediDesk AI
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  1. #Jedidesk setup

Customer custom fields

Each client has his own card with user information, which is displayed on the right in the dialogue in LiveChat. Custom fields for any information can be created independently.

PreviousSetting the dialogue subjectsNextHow to configure JediDesk AI

Last updated 1 year ago

In the Automation -> tab, click + Add field, fill in the required fields and click the Save changes button:

  1. Name - eg customer ID, shipping address o whatever you need.

  2. Type - choose input format: integer, string, phone number or email.

  3. Sort - the serial number of an additional field in the client's card.


Now when opening customer cards, you will see a new input field:

-

New custom field in the client's card


👉🏻 Check out the instructions on this topic.

💬
7️⃣
Customer custom fields
Widget API
Creating a custom field