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  1. #jedidesk launch

Setting up notifications

In our system, you can set up notifications in two methods: via Telegram and Push

PreviousJediDesk App for Windows and MacOS in Chrome AppsNext6 steps to start the #jedidesk support system

Last updated 11 months ago

Navigation:


1. Connecting Push notifications (Windows, MacOS)

On the Settings -> tab, in the Notifications block, enable Push Notifications and click Save Changes.

The browser will automatically send a request to allow notifications - confirm the request. If the request has not been received, click 🔒 next to the browser address bar and activate the permission:

Setting up notifications in profile #jedidesk


Make sure your operating system allows you to send notifications from your browser.

  1. Enable notifications on Windows:

Go to Settings -> System -> Notifications & Actions and turn on notifications:


Go to the page below and turn on notifications for your browser:


  1. Enable notifications on MacOS:

Open the Apple menu -> System Settings -> 🔔 Notifications in the sidebar and click > next to the browser:


Expand settings and enable notifications:


2. Connecting notifications in Telegram

Launch the bot, return to settings and click Save changes:


When the bot sends notifications, you can respond to them like regular messages using the Reply function:


3. Connecting notifications on iOS

Using the API, you can connect notifications on iOS.

Notifications for mobile devices are also supported when adding them to the home screen.

Go to the tab and click on 🔊 in a dialogue with any client and choose additional sound settings:

Setting up notifications for Windows OS
Setting up notifications from Windows OS programs
Setting up notifications for MacOS
Setting up notifications from MacOS programs

In the Settings -> tab, in the Notifications block, enable the Notifications function in the Telegram bot, which, when you go to the system bot #jedidesk, identifies your profile.

Setting up alerts via Telegram bot #jedidesk
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🔔
My Chat
Profile
Profile
Connecting Push notifications (Windows, MacOS)
Connecting notifications in Telegram
Connecting notifications on IOS
My Chat notification sound settings
Receiving notifications and quick replies via Telegram bot #jedidesk