🔔Setting up notifications
In our system, you can set up notifications in two methods: via Telegram and Push
Navigation:
1. Connecting Push notifications (Windows, MacOS)
On the Settings -> Profile tab, in the Notifications block, enable Push Notifications and click Save Changes.
The browser will automatically send a request to allow notifications - confirm the request. If the request has not been received, click 🔒 next to the browser address bar and activate the permission:
Go to the My Chat tab and click on 🔊 in a dialogue with any client and choose additional sound settings:
Make sure your operating system allows you to send notifications from your browser.
Enable notifications on Windows:
Go to Settings -> System -> Notifications & Actions and turn on notifications:
Go to the page below and turn on notifications for your browser:
Enable notifications on MacOS:
Open the Apple menu -> System Settings -> 🔔 Notifications in the sidebar and click > next to the browser:
Expand settings and enable notifications:
2. Connecting notifications in Telegram
In the Settings -> Profile tab, in the Notifications block, enable the Notifications function in the Telegram bot, which, when you go to the system bot #jedidesk, identifies your profile.
Launch the bot, return to settings and click Save changes:
When the bot sends notifications, you can respond to them like regular messages using the Reply function:
3. Connecting notifications on iOS
Using the API, you can connect notifications on iOS.
Notifications for mobile devices are also supported when adding them to the home screen.
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