> For the complete documentation index, see [llms.txt](https://docs.jedidesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jedidesk.com/english/jedidesk-setup/how-to-make-a-newsletter.md).

# How to make a Newsletter

{% hint style="danger" %} <mark style="color:red;">**Note**</mark>:&#x20;

1. The newsletter works only for Telegram and Viber bots.&#x20;
2. The time the newsletter is sent depends on the time zone specified in your [profile](https://app.jedidesk.com/settings-profile).
   {% endhint %}

In the **Newsletters -> Add newsletter** tab, fill out the form:

<figure><img src="/files/Xv3e3orvzf47YDGRK2S5" alt=""><figcaption><p>Creating a newsletter</p></figcaption></figure>

1. **Text**: write a message.\
   You can use emoji. If you want to address the user by name, you can add the code {name} to the text.\ <mark style="color:red;">**Note**</mark>: the name that the user specified in his messenger profile will be used.
2. **Choose the platform** whose users will receive the newsletter – Telegram, Viber, or both messengers.
3. **Tags**: If you have assigned relevant tags to your users, you can only send to relevant groups of people.\
   To do this, select the necessary tag.
4. **Sending**: click on the form to select the date and time of the newsletter on the calendar.\
   If this is not necessary, check “Send now” if you want to send a newsletter right now.
5. **Image**: Optionally, you can add an image to your newsletter.\
   To delete an image, click the trash can button below the image.

<figure><img src="/files/NTpRDtzu7KNRqGTEefRq" alt=""><figcaption><p>Scheduled newsletter settings</p></figcaption></figure>

<figure><img src="/files/jzeouENJ4OdCPn0ThdTY" alt=""><figcaption><p>Instant newsletter settings</p></figcaption></figure>

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