> For the complete documentation index, see [llms.txt](https://docs.jedidesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jedidesk.com/english/jedidesk-setup/setting-the-companys-business-hours.md).

# Setting the company's business hours

Alert your customers about business hours so they can stay connected

In the **Settings ->** [**Company**](https://app.jedidesk.com/settings-company) tab, activate the block with the schedule, specify the working days and time:

<figure><img src="https://2421713157-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FizQzM1n6iqF17cIYxrec%2Fuploads%2FYxCLrqYC95xRdXZ5XYEa%2FENG_Company_01.png?alt=media&amp;token=a711cf62-3561-4d24-8cb8-ff78d8f0eb9f" alt=""><figcaption><p>Business hours</p></figcaption></figure>

***

Add the message that the client receives when contacting outside of business hours and click the <mark style="background-color:blue;">**Save changes**</mark> button:

<figure><img src="https://2421713157-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FizQzM1n6iqF17cIYxrec%2Fuploads%2FVh6OC8NIKkab1ij2snz5%2FENG_Company_02.png?alt=media&amp;token=29e03700-5ed3-4283-8b25-de0c1cd41582" alt=""><figcaption><p>Warning message</p></figcaption></figure>

{% hint style="danger" %} <mark style="color:red;">**Note:**</mark> When the conversation in the chat with the client is finished, click on <mark style="background-color:green;">**Close the dialog**</mark> button in the upper right corner.&#x20;

If the manager does not close the dialogue, your customers will not receive messages about the company's non-working hours.
{% endhint %}

Customers receive this message in the following cases:&#x20;

* At the first request (starting a bot, chat) during non-working hours.&#x20;
* If the previous appeal was processed and closed by the manager using <mark style="background-color:green;">**Close the dialog**</mark> button. (that is, the dialogue is considered inactive, not accepted at the time of the client's contact) and the client contacts you during non-working hours.
