> For the complete documentation index, see [llms.txt](https://docs.jedidesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jedidesk.com/english/jedidesk-setup/setting-the-companys-business-hours.md).

# Setting the company's business hours

In the **Settings ->** [**Company**](https://app.jedidesk.com/settings-company) tab, activate the block with the schedule, specify the working days and time:

<figure><img src="/files/uQq1bTxIKi04Qk2C9eJZ" alt=""><figcaption><p>Business hours</p></figcaption></figure>

***

Add the message that the client receives when contacting outside of business hours and click the <mark style="background-color:blue;">**Save changes**</mark> button:

<figure><img src="/files/9QnY53pttGFmdGz75KSt" alt=""><figcaption><p>Warning message</p></figcaption></figure>

{% hint style="danger" %} <mark style="color:red;">**Note:**</mark> When the conversation in the chat with the client is finished, click on <mark style="background-color:green;">**Close the dialog**</mark> button in the upper right corner.&#x20;

If the manager does not close the dialogue, your customers will not receive messages about the company's non-working hours.
{% endhint %}

Customers receive this message in the following cases:&#x20;

* At the first request (starting a bot, chat) during non-working hours.&#x20;
* If the previous appeal was processed and closed by the manager using <mark style="background-color:green;">**Close the dialog**</mark> button. (that is, the dialogue is considered inactive, not accepted at the time of the client's contact) and the client contacts you during non-working hours.